Terms of Service

Welcome to WinningNightsResort

These Terms of Service ("Terms") govern your use of WinningNightsResort's website, services, and facilities located in Finland. By accessing our website, making reservations, or using any of our services, you agree to be bound by these Terms. Please read them carefully before proceeding. If you do not agree with any part of these Terms, you must not use our services.

1. Age Requirements and Eligibility

All guests and website users must be at least 18 years of age to access our services, facilities, and entertainment areas. Proof of age may be required upon check-in and entry to certain venues. By using our services, you represent and warrant that you are of legal age and have the legal capacity to enter into this agreement.

Minors are strictly prohibited from accessing gaming areas, entertainment venues with age restrictions, and from consuming alcohol on our premises. Parents and guardians are responsible for supervising minors at all times while on resort property.

2. Reservation and Booking Policies

All reservations are subject to availability and confirmation. A valid credit card is required to secure bookings. Cancellation policies vary based on room type, season, and rate plan. Cancellations made within the specified timeframe may incur charges. No-show reservations will be charged for the full duration of the stay.

Check-in time is 3:00 PM and check-out time is 11:00 AM unless otherwise arranged. Early check-in and late check-out requests are subject to availability and may incur additional fees. Extended stays require approval from management and are subject to rate adjustments.

We reserve the right to refuse service to anyone who violates our policies, behaves inappropriately, or creates disturbances. Security personnel may remove guests who fail to comply with resort rules without refund.

3. Payment and Pricing

All prices are quoted in Euros (€) and include applicable taxes unless stated otherwise. Additional charges may apply for services, amenities, activities, and incidentals not included in the room rate. We accept major credit cards, debit cards, and cash payments. Credit card payments are processed in accordance with Finnish financial regulations.

A security deposit may be required upon check-in to cover potential incidental charges. This deposit will be refunded within 7-14 business days after departure, less any applicable charges. Guests are responsible for any damages to property or exceeding established credit limits.

Disputes regarding billing must be submitted in writing within 30 days of the charge. Management reserves the right to modify prices and fees at any time without prior notice, though confirmed bookings will be honored at the agreed-upon rates.

4. Conduct and Behavior Standards

Guests are expected to conduct themselves in a respectful and appropriate manner at all times. Disorderly conduct, harassment, violence, or any behavior that threatens the safety or enjoyment of others will result in immediate removal from the premises without refund. Intoxication does not excuse inappropriate behavior.

Smoking is permitted only in designated areas. Illicit drugs are strictly prohibited on resort property. We reserve the right to search bags and personal belongings when reasonable suspicion exists. Violations may result in immediate eviction and potential legal action.

Photography and videography are generally permitted for personal use. Commercial filming requires prior written approval. Guest privacy will be respected, and staff will not photograph or record guests without consent.

5. Limitation of Liability

WinningNightsResort shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the specific service or accommodation in question. We are not responsible for losses due to acts of nature, government actions, or events beyond our control.

We are not responsible for lost, stolen, or damaged personal property. Guests should utilize room safes and secure valuables. The resort provides security services but cannot guarantee absolute security. Report any losses or incidents to management immediately.

Internet and communication services are provided as a convenience and may be temporarily unavailable. We are not liable for disruptions to these services or any resulting losses.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of WinningNightsResort or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without explicit written permission.

The WinningNightsResort name, logo, and related trademarks are the exclusive property of our company. Any unauthorized use is strictly prohibited. All rights not expressly granted are reserved.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal data. By using our services, you consent to our data practices as described in our Privacy Policy, which complies with the General Data Protection Regulation (GDPR) and Finnish data protection laws.

8. Modifications to Terms

We reserve the right to modify these Terms at any time without prior notice. Continued use of our services after changes constitutes acceptance of the revised Terms. We encourage guests to review this page regularly for updates. Significant changes will be highlighted on our website.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of Finland. Any disputes arising from these Terms or your use of our services shall be resolved in the courts of Finland. We strive to resolve amicably through direct communication, but reserve all legal rights to protect our interests.

Guests agree to indemnify and hold harmless WinningNightsResort, its employees, affiliates, and partners from any claims, damages, or expenses resulting from violations of these Terms or applicable laws.

Questions About Our Terms?

If you have any questions or need clarification about these Terms of Service, please don't hesitate to contact our team.